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Why do most supervisors fail at performance counseling? Because they haven't been trained in how to address the performance while supporting the person and the organizational purpose.
Turn Failure Into Success:
Focus on modifying behavior.
Create a supportive climate for the counseling.
Provide clear behavior expectations to achieve organizational goals.
Use an organized method to complete the performance counseling.
Create an effective behavior redirection action plan with input and
effort from the follower as well as the leader.
Make the counseling about the behavior and not the person.
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